FAQ

PROCESSING TIME

faq Green smiley means the product is in stock and can be shipped within 24 hours on working days.

Otherwise, the delivery time for Switzerland varies depending on the brand, but usually 3-5 working days.

Shipping time for each country outside of Switzerland is individual. Usually between 8-12 days.

SHIPPING COSTS

  • Switzerland & Liechtenstein: A-Post 9.00 CHF / B-Post 7.00 CHF
  • Europe excl. VAT: up to 250 g: 9.00 CHF otherwise 14.00 CHF
  • USA excl. VAT: 12.00 CHF
  • Rest of the world excl. VAT: individual

CUSTOMS AND TAXES OUTSIDE SWITZERLAND

We are not responsible for any custom duties or taxes charged on your order. Any charges imposed during or after shipment are the responsibility of the customer (tariffs, taxes, etc.).

PAYMENT

The following payment methods are available:

– Switzerland: invoice with payment period of 14 days. Will only be activated for registered customers after the first successful order.

– Credit card

– PayPal

– TWINT

– Bank Transfer

– Prepayment

Our bank connection:

PostFinance AG
Account number: 15-258668-2
IBAN: CH05 0900 0000 1525 8668 2
BIC: POFICHBEXXX

* Purchase on account: A credit check can be carried out at any time for both new and existing customers. Until full payment for the ordered products has been received or payment has been confirmed by the credit card provider, the delivered products remain the property of Glamlips.ch in all cases.

If the payment deadline is exceeded, Glamlips.ch is entitled to demand reminder fees up to an amount of CHF 30.- to partially cover the costs incurred. The outstanding invoice amount plus any reminder fees and default interest can be assigned or sold to third parties for the purpose of collection.

CONTACT

If you have any further questions, please do not hesitate to contact us.

E-Mail: sales@glamlips.ch