FAQ

PROCESSING TIME

All orders are processed within 1 – 3 days from our warehouse in Switzerland. If the dispatch of your order is significantly delayed, we will contact you by email or phone.

SHIPPING

Switzerland & Liechtenstein: shipping costs A-Post 9.00 CHF / B-Post 7.00 CHF

Europe: Shipping costs 7.00 CHF

Rest of the world: 15.00 CHF

CUSTOMS AND TAXES OUTSIDE SWITZERLAND / EUROPE

We are not responsible for any custom duties or taxes charged on your order. Any charges imposed during or after shipment are the responsibility of the customer (tariffs, taxes, etc.).

PAYMENT

The following payment methods are available:

– Only for customers from Switzerland: Invoice with a payment period of 14 days. (Credit check * by CRIF)

– Credit card

– PayPal

– Bank Transfer

– Prepayment

Our bank connection:

PostFinance AG
Account number: 15-258668-2
IBAN: CH05 0900 0000 1525 8668 2
BIC: POFICHBEXXX

* Purchase on account: A credit check can be carried out at any time for both new and existing customers. Until full payment for the ordered products has been received or payment has been confirmed by the credit card provider, the delivered products remain the property of Glamlips.ch in all cases.

If the payment deadline is exceeded, Glamlips.ch is entitled to demand reminder fees up to an amount of CHF 30.- to partially cover the costs incurred. The outstanding invoice amount plus any reminder fees and default interest can be assigned or sold to third parties for the purpose of collection.

CONTACT

If you have any further questions, please do not hesitate to contact us.

E-Mail: kundendienst@glamlips.ch